πŸ‘† Tap a button to jump to that section, then tap the heading to open it. The blue H Β· Quiz button opens the chapter quiz.

🎯 Section A: Learning Objectives

🌐 Chapter 7: Internet Services

Class 5 Β· Computer & AI

What you will learn

  • Name the things needed to connect a computer to the Internet, such as a telephone line, a modem and an ISP.
  • Describe different ways to connect to the Internet, such as Dial-up, Broadband, Wi-Fi, Mobile Internet and Hotspot.
  • List the main services the Internet provides, such as E-mail, Online Shopping, Online Chatting, Video Conferencing and Social Networking.
  • Explain what Netiquettes are and why they matter when we talk to people online.
  • Follow simple, safe and polite rules while using e-mail and social networking sites.

🧭 Before you start

You already use the Internet to watch videos or talk to friends. But have you ever thought about how your computer actually reaches the Internet, or what rules you should follow while talking to people online? Can you name one thing your home needs to get connected to the Internet?

Chapter Road Map

StepWhat we doWhere
1Read the four topics on Internet connections, services and NetiquettesSection B
2Look at picture cards of modems, Wi-Fi, e-mail and other Internet toolsSection C
3See the chapter as a mind mapSection D
4Revise with 20 flash cardsSection E
5Practise short and long answersSection F
6Read case studies and answer questionsSection G
7Take the 25-question chapter quizSection H
πŸ“˜ Section B: Concept Notes

1. Getting Connected to the Internet

Story: Ria’s family just moved to a new flat in Thane. Her father calls an engineer to set up the Internet. The engineer brings a small box and says, ‘This little box is called a modem. Without it, your computer cannot talk to the Internet at all.’ Ria wonders what a modem really does, and how her family’s Internet connection reaches their home.

The Internet is a global network of millions of computers. It allows us to access and share information across the world. It is popularly known as a network of networks. The Internet contains billions of websites that provide information, and these websites are a collection of related web pages. It also allows us to find information on any subject.

To connect a computer to the Internet, we need a few things. The first is a Telephone Line. We can connect to the Internet through a telephone line, and this service is provided by an Internet Service Provider (ISP).

The second thing we need is a Modem. Modem stands for Modulator-Demodulator. It transmits data over telephone lines. A modem can be classified into two types. An Internal modem is already installed inside the CPU of a computer, in the form of a card. An External modem is installed outside the CPU of a computer, in the form of a box, and connects to the computer through a USB port.

The third thing we need is an Internet Service Provider (ISP). It is a company that provides Internet access on payment of a monthly fee. Some Internet Service Providers in India are Airtel, Jio, BSNL (Bharat Sanchar Nigam Limited) and Vodafone Idea.

Clickipedia: The first Internet service in India was launched by VSNL on 15 August 1995.

πŸ“¦ Word Box
  • Internet: a global network of millions of computers, also called a network of networks
  • ISP: Internet Service Provider, a company that gives Internet access for a monthly fee
  • Modem: Modulator-Demodulator, a device that transmits data over telephone lines
  • Internal modem: a modem fitted inside the CPU, in the form of a card
  • External modem: a modem fitted outside the CPU, in the form of a box, connected by USB
⭐ Remember This

You need three things to connect to the Internet: a telephone line, a modem (internal or external), and an ISP. The ISP is the company, such as Airtel, Jio, BSNL or Vodafone Idea, that actually gives you the connection.

🀩 Fun Fact

The very first Internet service in India began on 15 August 1995, India’s Independence Day, when VSNL launched it. So the Internet and India’s Independence Day share the same date!

🏠 Try at Home

Ask an elder at home which company (ISP) provides the Internet connection at your home. Find out if your home uses a telephone line, a cable, or a mobile network for the Internet.

⚠️ Common Mistakes
Wrong ideaCorrect idea
An ISP is a type of modem.An ISP is a company, such as Airtel or Jio, that provides the Internet connection. A modem is a device that transmits data over the telephone line.
An internal modem is a box kept outside the computer.An internal modem is a card fitted inside the CPU. It is the external modem that is a box kept outside the CPU, connected by a USB port.

2. Ways to Connect to the Internet

To connect your computer to the Internet, you need an Internet connection. There are numerous ways to connect your computer to the Internet. Some of the most widely used ways are Dial-up, Broadband, Wi-Fi, Mobile Internet and Hotspot.

Dial-up requires users to link a standard telephone line to a computer in order to access the Internet. It doesn’t allow users to make or receive phone calls through phone service while using the Internet. To use dial-up, you need a computer with a modem, a telephone line, and software provided by your ISP.

Broadband connection is provided through either cable or telephone companies. It is a high-speed Internet connection. You can share a large amount of data. It is significantly faster than a dial-up connection, and you can make or receive phone calls while using the Internet. A broadband connection provides Internet access only through cable. Another benefit of using a broadband connection is that more than one user can use it at the same time.

Wi-Fi is a wireless networking technology that uses radio waves to connect to the Internet. Wireless connections are possible through the modem, which picks up Internet signals and sends them to computers. Wi-Fi doesn’t require a cable to provide Internet access. The main advantage of wireless Internet is the ‘always on’ connection, which can be accessed from any location under network coverage.

Clickipedia: John O’Sullivan is known as the father of Wi-Fi.

Mobile Internet allows users to access the Internet over a smartphone, provided their offer includes a voice plan with Internet access. This connection provides a good speed for the Internet. The main advantage of Mobile Internet is that it lets us access the Internet anywhere within the range of a mobile network signal.

Hotspots are physical locations that offer Internet access. A hotspot utilises Wi-Fi technology, which allows computers to connect to the Internet. It is mainly used on smartphones.

πŸ“¦ Word Box
  • Dial-up: a way to connect that links a standard telephone line to a computer
  • Broadband: a high-speed Internet connection given through cable or telephone companies
  • Wi-Fi: a wireless technology that uses radio waves to connect to the Internet
  • Mobile Internet: Internet access over a smartphone, using a voice plan with Internet access
  • Hotspot: a physical location that offers Internet access, using Wi-Fi technology
⭐ Remember This

Dial-up blocks your phone line while you are online, but Broadband and Wi-Fi do not. Broadband needs a cable, while Wi-Fi and Mobile Internet do not need any cable at all.

🀩 Fun Fact

Wi-Fi does not actually stand for anything official, even though many people think it means ‘Wireless Fidelity’. It is simply a trademarked name for the wireless technology, invented with the help of John O’Sullivan.

🏠 Try at Home

Find out which of these ways (Dial-up, Broadband, Wi-Fi, Mobile Internet or Hotspot) your family uses most often at home and when travelling. Discuss why that way is convenient.

⚠️ Common Mistakes
Wrong ideaCorrect idea
Wi-Fi needs a cable to connect to the Internet.Wi-Fi is wireless and does not need a cable. It uses radio waves to connect to the Internet.
Dial-up lets you use the Internet and make phone calls at the same time.Dial-up does not allow users to make or receive phone calls while using the Internet. Broadband allows this.

3. Services on the Internet

The Internet provides various services. Some of them are described below: E-mail, Online Shopping, Online Chatting, Video Conferencing and Social Networking.

E-mail stands for Electronic Mail. It allows us to send or receive electronic messages, which can be text, pictures, or sound, over the Internet. With e-mail, we can communicate quickly and easily with millions of people across the world. It is an essential tool for business, and it is also excellent for keeping in touch with family and friends. We can create an e-mail account free of cost on some popular websites, such as www.gmail.com, www.yahoo.com and www.rediffmail.com.

Online Shopping allows us to buy various products, such as grocery items, clothes, electronic gadgets and books, over the Internet. We need not leave our home for shopping. We can buy from our home through online shopping websites. Online shopping is also called e-commerce. Some popular e-commerce websites are www.amazon.com, www.flipkart.com, www.snapdeal.com and www.myntra.com. To shop online, you can browse an online website, select products, and add them to a virtual shopping cart. You can then make payments using a credit card, an online bank account, or other methods. The products will be delivered to your home.

Online Chatting allows us to communicate over the Internet with other people. It can be used to meet new people and make friends. It is also used to spread awareness and exchange ideas on any specific topic between people. Some popular online chatting apps are Telegram, WhatsApp, Facebook and Snapchat.

Video Conferencing is a live, online meeting between two or more people at different locations. It involves exchanging audio and video at the same time. People can view each other on their computer screen, as well as hear each other’s voice over the speakers of the computer or headphones. Popular video conferencing apps are Zoom, Skype, Google Meet and Microsoft Teams.

Social Networking allows people with common interests or activities to connect with each other through websites or apps. They are an immense store of knowledge and information, as experiences of people from across the world are shared. It allows users to share information, express opinions, and form relationships. Social networks can also be used to search for jobs, promote businesses, and explore mutual interests. However, these services are generally considered a source of distraction from education for students. Popular social networking platforms include Facebook, Instagram, X and YouTube.

πŸ“¦ Word Box
  • E-mail: Electronic Mail; sending or receiving text, picture or sound messages over the Internet
  • Online Shopping: buying products over the Internet, also called e-commerce
  • Online Chatting: communicating with other people over the Internet in real time
  • Video Conferencing: a live online meeting where people exchange audio and video at the same time
  • Social Networking: connecting with people of common interests through websites or apps
⭐ Remember This

Each Internet service has a different purpose: e-mail is for sending messages, online shopping is for buying goods (e-commerce), online chatting and social networking are for talking to people, and video conferencing is for a live, face-to-face online meeting.

🀩 Fun Fact

In a single video conferencing call, you can both see and hear a person who may be thousands of kilometres away, almost as if they were sitting right in front of you. That is why video conferencing is so useful for talking to family living in another country.

🏠 Try at Home

Ask a grown-up at home to show you one e-mail they have received. Notice the sender, the subject, and the message, and discuss why e-mail is useful for them.

⚠️ Common Mistakes
Wrong ideaCorrect idea
Online shopping and online chatting mean the same thing.Online shopping means buying products over the Internet (e-commerce). Online chatting means talking to people online; it is not for buying things.
Social networking is only used by grown-ups for work.Social networking is used to connect with people of common interests, share information, search for jobs and promote businesses, but it can also distract students from their studies.

4. Netiquettes: Rules for the Internet

Etiquettes are the rules that are expected to be followed while meeting others or communicating with others. In online communication, you may not be face to face with the person. There may be a situation when the person may misunderstand your remark. In order to avoid misunderstanding, a set of rules has been designed, which is expected to be followed during online conversation. This set of rules is known as Netiquettes. It basically stands for Network Etiquettes.

Netiquette, or ‘internet etiquette’, is a set of guidelines for polite and considerate behaviour when using online technology.

Follow some common Netiquettes while you are using e-mail or social networking sites. The subject of the e-mail must be related to the matter of the e-mail. Signatures in an e-mail should be small and simple. Avoid sending repeated e-mails just for publicity of a product or service. Avoid typing in capital letters, as typing in capitals is taken as shouting at the person.

While writing an e-mail, the person or persons whom you want to answer must be marked in the ‘To’ field. The persons marked in the ‘Cc’ field may or may not respond to the mail. Avoid using the ‘Reply to All’ option when it is not necessary, since this will send your reply to everyone marked in the e-mail. Try to overlook the minor typing mistakes made by the sender. Always post an appropriate message to social networking sites.

πŸ“¦ Word Box
  • Etiquettes: the rules expected to be followed while meeting or talking to others
  • Netiquettes: Network Etiquettes; polite rules to follow during online communication
  • ‘To’ field: the place where you mark the person who should answer your e-mail
  • ‘Cc’ field: the place where you mark people who may or may not respond to your e-mail
⭐ Remember This

Typing an e-mail in CAPITAL LETTERS is considered shouting at the person. Always keep your subject line related to your message, your signature short, and never misuse ‘Reply to All’.

🀩 Fun Fact

The word ‘Netiquette’ is a blend of two words, ‘Network’ and ‘Etiquette’, just like ‘brunch’ blends ‘breakfast’ and ‘lunch’. Words made by joining two other words like this are called portmanteau words.

🏠 Try at Home

Write a short, polite one-line message you could post on a social networking site about something good that happened at your school this week. Check that it follows the Netiquette rules you just learnt.

⚠️ Common Mistakes
Wrong ideaCorrect idea
Typing a whole e-mail in capital letters shows you are excited.Typing in capital letters is considered shouting at the person and is poor Netiquette, even if you only meant to show excitement.
Everyone marked in the ‘Cc’ field of an e-mail must reply.Only the person or persons marked in the ‘To’ field are expected to answer. People in the ‘Cc’ field may or may not respond.
πŸ–ΌοΈ Section C: Picture Cards

Look at each picture idea and explain the key idea in your own words.

Picture 1: Modem

πŸ“‘

Image prompt: Flat illustration of a small black external modem box with blinking lights, a USB cable connecting it to a laptop, on a study table.

A modem (Modulator-Demodulator) transmits data over telephone lines so your computer can use the Internet.

Key idea: An external modem connects through a USB port; an internal modem is a card fitted inside the CPU.

Picture 2: Internet Service Provider (ISP)

🏒

Image prompt: Flat illustration of a friendly engineer in uniform holding a toolbox, standing beside a signboard showing logos of Airtel, Jio and BSNL.

An ISP is a company that gives Internet access to your home or phone for a monthly fee.

Key idea: Airtel, Jio, BSNL and Vodafone Idea are examples of ISPs in India.

Picture 3: Wi-Fi

πŸ“Ά

Image prompt: Flat illustration of an Indian family room with a wireless router on a shelf sending curved Wi-Fi signal waves to a laptop, tablet and phone.

Wi-Fi uses radio waves to connect devices to the Internet without any cable.

Key idea: Its biggest advantage is an ‘always on’ connection anywhere under network coverage.

Picture 4: Broadband

πŸ”Œ

Image prompt: Flat illustration of a cable running from a wall socket into a modem-router box on a desk, with a desktop computer connected beside it.

Broadband is a high-speed Internet connection provided through cable or telephone companies.

Key idea: More than one person can use a broadband connection at the same time.

Picture 5: E-mail

πŸ“§

Image prompt: Flat illustration of an envelope icon flying out of a laptop screen towards a cloud, with small icons of a letter, a photo and a music note inside it.

E-mail (Electronic Mail) lets us send text, pictures or sound to people anywhere in the world.

Key idea: Free e-mail accounts can be made on Gmail, Yahoo Mail and Rediffmail.

Picture 6: Online Shopping

πŸ›’

Image prompt: Flat illustration of an Indian girl browsing a shopping website on a tablet, with a shopping cart icon and a delivery box arriving at her doorstep.

Online shopping, also called e-commerce, lets us buy products from home and have them delivered.

Key idea: Amazon, Flipkart, Snapdeal and Myntra are popular online shopping websites.

Picture 7: Video Conferencing

πŸŽ₯

Image prompt: Flat illustration of a boy waving at a laptop screen that shows four small video windows of family members, including one grandparent, during a call.

Video conferencing is a live online meeting where people exchange audio and video at the same time.

Key idea: Zoom, Skype, Google Meet and Microsoft Teams are popular video conferencing apps.

Picture 8: Netiquettes

🀝

Image prompt: Flat illustration of a smiling child typing a polite short e-mail on a computer, with a small thought bubble showing a crossed-out capital-letters shouting icon.

Netiquettes are the polite rules we follow while talking to others online, such as through e-mail.

Key idea: Typing in capital letters is considered shouting, so Netiquette tells us to avoid it.

🧠 Section D: Mind Map
πŸ—ΊοΈπŸŒ

Image prompt: Colourful mind map poster with the centre ‘Internet Services’ and four branches: getting connected, ways to connect, Internet services, and Netiquettes. Simple icons, Indian children at computers.

🌐 INTERNET SERVICES

The same mind map in words

πŸ”΅ Getting connected

Telephone Line β€’ Modem (internal/external) β€’ ISP (Airtel, Jio, BSNL, Vodafone Idea) β€’ VSNL, 15 August 1995

🟒 Ways to connect

Dial-up β€’ Broadband β€’ Wi-Fi (John O’Sullivan) β€’ Mobile Internet β€’ Hotspot

🟠 Internet services

E-mail β€’ Online Shopping (e-commerce) β€’ Online Chatting β€’ Video Conferencing β€’ Social Networking

🟣 Netiquettes

Subject matches message β€’ Small signature β€’ No shouting in capitals β€’ ‘To’ vs ‘Cc’ β€’ Avoid misuse of Reply to All

Outline

  1. Getting connected
  2. Ways to connect
  3. Internet services
  4. Netiquettes
πŸƒ Section E: Flash Cards

Read the question, think of the answer, then tap the card to check.

1. What is a Modem?

A device whose name stands for Modulator-Demodulator. It transmits data over telephone lines so a computer can connect to the Internet.

2. What is an internal modem?

A modem that is already installed inside the CPU of a computer, in the form of a card.

3. What is an external modem?

A modem installed outside the CPU of a computer, in the form of a box, that connects via a USB port.

4. What is an ISP? Name three examples.

An Internet Service Provider is a company that provides Internet access on payment of a monthly fee. Examples: Airtel, Jio and BSNL.

5. Who launched the first Internet service in India, and when?

VSNL launched the first Internet service in India on 15 August 1995.

6. What is Dial-up?

A way to connect to the Internet that links a standard telephone line to a computer. It does not allow phone calls while online.

7. What is Broadband?

A high-speed Internet connection, provided through cable or telephone companies, that allows calls while online and can be shared by more than one user.

8. What is Wi-Fi?

A wireless networking technology that uses radio waves to connect to the Internet, without needing any cable.

9. Who is known as the father of Wi-Fi?

John O’Sullivan is known as the father of Wi-Fi.

10. What is Mobile Internet?

Internet access over a smartphone, using a plan that includes voice calls with Internet access, usable anywhere with mobile network signal.

11. What is a Hotspot?

A physical location that offers Internet access using Wi-Fi technology, mainly used on smartphones.

12. What does E-mail stand for?

Electronic Mail. It lets us send or receive text, pictures or sound as messages over the Internet.

13. Name three websites where you can create a free e-mail account.

Gmail (www.gmail.com), Yahoo (www.yahoo.com) and Rediffmail (www.rediffmail.com).

14. What is Online Shopping, and what is it also called?

Buying products such as groceries, clothes or books over the Internet. It is also called e-commerce.

15. Name three popular online shopping websites.

Amazon, Flipkart and Myntra (Snapdeal is another example).

16. Name three popular online chatting apps.

Telegram, WhatsApp and Facebook (Snapchat is another example).

17. What is Video Conferencing?

A live online meeting between two or more people at different locations, exchanging audio and video at the same time.

18. Name three popular video conferencing apps.

Zoom, Skype and Google Meet (Microsoft Teams is another example).

19. What is Social Networking? Name two examples.

Connecting with people of common interests through websites or apps, such as Facebook and Instagram.

20. What are Netiquettes?

Network Etiquettes: a set of polite rules expected to be followed while communicating online, such as through e-mail.

✏️ Section F: Q&A

Try to answer each question yourself first. Then tap to see the model answer.

10 Short Questions

Short 1. What is a modem?

A modem (Modulator-Demodulator) is a device that transmits data over telephone lines. It can be an internal modem, fitted inside the CPU as a card, or an external modem, a box connected by USB.

Short 2. What is an ISP?

An Internet Service Provider (ISP) is a company that provides Internet access on payment of a monthly fee. Airtel, Jio, BSNL and Vodafone Idea are examples of ISPs in India.

Short 3. What is Dial-up?

Dial-up requires users to link a standard telephone line to a computer to access the Internet. It does not allow making or receiving phone calls while the Internet is being used.

Short 4. What is Broadband?

Broadband is a high-speed Internet connection given through cable or telephone companies. It allows phone calls while online and can be used by more than one person at the same time.

Short 5. What is Wi-Fi?

Wi-Fi is a wireless networking technology that uses radio waves to connect to the Internet. It does not need a cable, so it gives an ‘always on’ connection anywhere under network coverage.

Short 6. Define online shopping.

Online shopping allows us to buy products such as groceries, clothes and books over the Internet, without leaving home. It is also called e-commerce, and examples include Amazon and Flipkart.

Short 7. What do you mean by online chatting?

Online chatting allows us to communicate over the Internet with other people. It is used to meet new people, make friends, and exchange ideas on a topic, using apps like WhatsApp and Telegram.

Short 8. Name any three social networking websites.

Three social networking websites are Facebook, Instagram and X. They allow people with common interests to connect and share information.

Short 9. What is a Hotspot?

A hotspot is a physical location that offers Internet access using Wi-Fi technology. It is mainly used to connect smartphones to the Internet.

Short 10. Why should we avoid typing an e-mail in capital letters?

Typing in capital letters is considered as shouting at the person reading the e-mail. This is an important Netiquette rule to avoid misunderstanding during online communication.

5 Long Questions

Long 1. What is Wi-Fi? Differentiate between Wi-Fi and Broadband.

Wi-Fi is a wireless networking technology that uses radio waves to connect a computer or phone to the Internet. Wireless connections are possible through a modem that picks up Internet signals and sends them to devices, with no cable needed. Its main advantage is an ‘always on’ connection, usable anywhere under network coverage. Broadband, on the other hand, is a high-speed connection provided through cable or telephone companies, and it needs a physical cable to work. While Wi-Fi gives freedom to move around with a device, Broadband gives a fixed, very fast, cable-based connection. Many homes actually use both together: a Broadband cable brings the Internet in, and a Wi-Fi router then spreads it wirelessly around the house.

Long 2. Explain the term Netiquettes.

Netiquettes stands for Network Etiquettes, meaning the polite rules we follow while communicating online, just as etiquettes are rules we follow while meeting people in person. Since online communication is not face to face, our words can easily be misunderstood, so Netiquettes help prevent this. Important rules include keeping the e-mail subject related to its message, keeping signatures short, never typing in capital letters since this is read as shouting, marking the right people in the ‘To’ field, and avoiding ‘Reply to All’ unless necessary. Following Netiquettes helps us stay polite and clear while writing an e-mail or posting on a social networking site, just as good manners help us in real life.

Long 3. What do you mean by e-mail?

E-mail stands for Electronic Mail. It is an Internet service that allows us to send or receive electronic messages, which can contain text, pictures or sound, to and from people anywhere in the world. With e-mail, we can communicate quickly and easily with millions of people at very little cost, which makes it an essential tool for business. E-mail is also an excellent way of keeping in touch with family and friends who live far away, since a message reaches them almost instantly. We can create an e-mail account free of cost on websites such as Gmail, Yahoo and Rediffmail, then use it to send letters, photographs or documents to anyone.

Long 4. Describe the various services provided by the Internet.

The Internet provides many useful services. E-mail lets us send and receive text, picture or sound messages quickly across the world. Online Shopping, also called e-commerce, lets us buy groceries, clothes, gadgets and books from home through websites like Amazon and Flipkart, paying by card or online banking. Online Chatting, using apps like WhatsApp and Telegram, lets us talk to friends and exchange ideas instantly. Video Conferencing, through apps like Zoom and Google Meet, lets two or more people hold a live meeting with audio and video together. Social Networking, through platforms like Facebook and Instagram, lets people with common interests connect and share information, though it can also distract students from studies.

Long 5. Explain the different ways to connect to the Internet.

There are several common ways to connect a computer or phone to the Internet. Dial-up links a standard telephone line to a computer using a modem, but it blocks the phone line and is slow. Broadband is a much faster connection, given through cable or telephone companies, which allows phone calls while online and can be shared by many users together. Wi-Fi is a wireless technology using radio waves, needing no cable, giving an ‘always on’ connection anywhere under its coverage. Mobile Internet lets us use the Internet over a smartphone through a voice-and-data plan. A Hotspot is a physical place, often using Wi-Fi, where people get Internet access, mainly on smartphones.

πŸ” Section G: Case Studies

Case Study 1: Choosing an Internet Connection

Ravi’s family is setting up a new computer in their Nashik home. The shopkeeper asks whether they want Dial-up or Broadband. Ravi’s father explains that Dial-up would block their home telephone line while anyone uses the Internet, but Broadband would let them use the Internet and make phone calls at the same time, and even let two people use the Internet together. Ravi’s family happily chooses Broadband for their new connection.

Questions

  1. Which two types of connection did the shopkeeper offer Ravi’s family?
  2. Why did Dial-up not suit the family’s needs?
  3. Name one advantage of Broadband that Dial-up does not have.
  4. Through what are Broadband connections usually provided?
  5. Which connection did Ravi’s family finally choose, and why?
πŸ‘‡ Tap to see the answers
  1. Dial-up and Broadband.
  2. Because Dial-up blocks the telephone line and does not allow phone calls while the Internet is being used.
  3. Any one of: it allows phone calls while online, it is faster, or more than one user can use it at the same time.
  4. Through cable or telephone companies.
  5. Broadband, because it let them use the Internet and the telephone at the same time, and let two people use it together.

Case Study 2: A Wireless Tablet for a New Home

Meera’s friend has just moved into a new flat and wants to connect her tablet to the Internet without using any cables at all. Meera remembers her computer chapter and tells her friend about a wireless technology that uses radio waves and can be picked up anywhere a modem’s signal reaches. Her friend is happy to learn she will not need to run any wires across her new home.

Questions

  1. Which wireless technology does Meera suggest to her friend?
  2. Does this technology need a cable to work?
  3. Who is known as the father of this technology?
  4. What is the main advantage of this kind of connection?
  5. Name one other cable-free way Meera’s friend could also use to connect her tablet.
πŸ‘‡ Tap to see the answers
  1. Wi-Fi.
  2. No, Wi-Fi does not need a cable; it uses radio waves instead.
  3. John O’Sullivan.
  4. An ‘always on’ connection that can be accessed from any location under network coverage.
  5. Mobile Internet, or connecting through a Hotspot.

Case Study 3: A Video Call to the USA

Aarav’s cousin lives in the USA, and Aarav misses seeing his face. On Sunday evening, Aarav’s mother opens an app on their laptop, and soon Aarav can see and hear his cousin talking and laughing, as if he were in the same room. They both wave at the screen and share updates about their school and games.

Questions

  1. Which Internet service lets Aarav both see and hear his cousin at the same time?
  2. Name one popular app that could be used for this kind of call.
  3. Can more than two people join this kind of online meeting?
  4. How do people usually hear each other during such a call?
  5. Why is this service especially useful for families living in different countries?
πŸ‘‡ Tap to see the answers
  1. Video Conferencing.
  2. Any one of: Zoom, Skype, Google Meet or Microsoft Teams.
  3. Yes, video conferencing is a meeting between two or more people at different locations.
  4. Over the speakers of the computer or through headphones.
  5. Because it lets family members see and hear each other live, even when they are thousands of kilometres apart, almost like being in the same room.

Case Study 4: Buying a Book without Leaving Home

Kavya suddenly realises she forgot to buy a book needed for her inter-school debate competition. Since she cannot go to the store before the competition, she opens a website on her father’s phone, searches for the book, adds it to her cart, and pays using her father’s online bank account. The book arrives at her doorstep the very next day, well in time for her competition.

Questions

  1. Which Internet service did Kavya use to get her book?
  2. What is this kind of buying over the Internet also called?
  3. Name two popular websites where Kavya could have bought the book.
  4. What did Kavya do before making the payment?
  5. Name one other way, besides an online bank account, that people can pay for online shopping.
πŸ‘‡ Tap to see the answers
  1. Online shopping.
  2. E-commerce.
  3. Any two of: Amazon, Flipkart, Snapdeal or Myntra.
  4. She searched for the book, selected it, and added it to her virtual shopping cart.
  5. Using a credit card (or other online payment methods).

Case Study 5: An E-mail Mistake

Rohan is excited about his school’s Annual Day and writes an e-mail to his whole class, but types the entire message in CAPITAL LETTERS to show his excitement. His teacher gently tells him that typing in capitals online is read as shouting, and explains a few simple rules for polite online messages. Rohan rewrites his e-mail, feeling glad he learnt this before sending more messages in future.

Questions

  1. What mistake did Rohan make while writing his e-mail?
  2. How is typing in capital letters understood by the reader?
  3. What is the name for the set of polite rules Rohan’s teacher explained?
  4. Name one other Netiquette rule, besides avoiding capital letters, that Rohan should follow.
  5. Why is it important to follow Netiquettes while writing e-mails or posting online?
πŸ‘‡ Tap to see the answers
  1. He typed his whole e-mail message in capital letters.
  2. It is understood as shouting at the person.
  3. Netiquettes (Network Etiquettes).
  4. Any one of: keep the subject related to the message, keep the signature small and simple, or avoid misusing ‘Reply to All’.
  5. Because online communication is not face to face, so polite and clear rules help avoid misunderstanding between people.

βœ… Section H: Quiz

Test yourself with the 25-question chapter quiz. Only one option is correct, and you will see the right answer after each question.

Start the quiz ➀

πŸŽ‰ Well done!

You have finished Chapter 7: Internet Services. Keep practising Netiquettes every time you go online!